Your privacy is important to us. This Privacy Policy outlines how our CCTV camera app collects, uses, stores, and protects your personal data.
1. Information We Collect
We may collect the following types of information when you use our app:
Account Information: such as your username, email address, and password.
Device Information: including model, operating system, and unique device identifiers.
Camera Data: video footage, snapshots, and audio captured by your CCTV system.
Location Data: if enabled, to assist with device tracking or geofencing features.
Usage Data: such as app features used, crash logs, and diagnostics.
2. How We Use Your Information
The data collected is used to:
- Provide and improve app functionality.
- Stream and record CCTV footage securely.
- Notify users of suspicious activity or motion events.
- Enhance customer support and technical assistance.
- Analyze usage trends to improve performance and user experience.
3. Data Sharing and Disclosure
We do not sell your personal data. Your data may be shared only: With your consent.
With service providers that help operate and maintain the app (under strict confidentiality agreements).
When required by law or to protect rights and safety.
4. Data Security: We implement industry-standard security measures including:
- End-to-end encryption of video streams.
- Secure storage with restricted access.
- Regular security audits and updates.
5. Data Retention: We retain your data only as long as necessary for the purposes outlined in this policy, or as required by law. Users may delete their footage and personal data at any time through app settings.
7. Changes to This Policy: We may update this Privacy Policy from time to time. We encourage you to review it periodically. Continued use of the app after changes means you accept the updated policy.
8. Contact Us: If you have questions about this Privacy Policy or your personal data, please contact us at: info@tct.co.th